channel-vocab ============= **Company Email** (1) An email account the company controls **Company Phone** (2) A phone the company controls **Instant Messaging** (3) Direct, synchronous or asynchronous communication via app, software, or web **Discussion Forum** (4) Private or public forum accessed via the Internet for the purposes of discussing a particular topic or theme **Personal Email** (5) An email account the organization does not control or monitor **Personal Phone** (6) A phone the organization does not control or monitor **Social Media** (7) Websites and applications that enable users to create and share content or to participate in social networking **Other** (9) Other type of channel not listed in this vocabulary